We have a team of specialists always ready to assist you for any enrollment queries that you may. If you need any kind of information about the course or services we provide, you can call us on: 9988611299, 8332830000
Refund Policy for Online Courses and Book Purchase: No refund and Cancellation Policy is applicable in Online courses and Books Orders. Nor the courses can be transferred to any other available course in any of the mode.
Refund of fee or Replacement (Applicable only for Classroom Study Courses):
In case if a student is not able to continue the classes due to some unavoidable reasons, The Master’s Nook will provide two alternatives to such students:
Student can avail the fee refund facility within first three days from the date of commencement of either batch or course. Fee will be refunded after deducting initial processing and admission charges, equivalent to admission fee (as mentioned in fee receipt). Refund amount will be paid through account payee cheque only, which will be in the name of the student.
The student can replace the seat with another student within the first one month from the commencement of batch. The student who replaces the seat should not be present student of The Master’s Nook and will not be offered any back-up classes or books. The amount equivalent to admission fee will be charged as replacement processing fee.
Refund requests made verbally, over telephones, e-mails or by fax will not be valid or accepted.
Submit the refund/replacement application in person to the coordinator in the admission office.
Please include your order number (sent to you via email after your order) and do tell us why you’re requesting a refund. We take customer feedback very seriously and use it to constantly improve our products and quality of service.
Only the student or parents can submit “Fee Refund/ Replacement” application. Please note that, we do not accept the Fee Refund/Replacement applications from any other person/relative/friend.
The policy of refund or seat replacement is strictly according to the above mentioned terms and is not negotiable under any circumstances. Any refund of fee or seat replacement received without proper documents like ID-card (if issued), fee receipt & written application after the expiry of applicable period will not be processed or entertained.
Admission fee is non-refundable under any circumstances.